Insurance · FMCG · NDA
Citation-first assistants in regulated categories
Two regulated clients, one rule: traceability ships first. Fluency second. Legal and ops sign-off stayed on the critical path.
Lead outcome
75%
support workload cut
Focus
GenAINDA
StackGPT-4 TurboWhisperLangChain
What I owned
I sequenced source-citation layers ahead of UI polish — traceability as a gate, not a footnote, across two regulated client contexts.
75%
support workload cut
24/7
guided responses
Cite-first
traceability before UI polish
Next step
Want the confidential layer — names, constraints, steering artefacts? That conversation stays over email.
Email me about this case